Linked to the 'Staff Management' Toolkit, this course would be useful in supporting Staff Management. £150
Objectives:
- to give you an understanding of some of the underlying reasons why a staff member or a volunteer may be difficult to handle
- to recognise some of the management safeguards that you have at your disposal to help you manage difficult staff
- to develop a number of strategies for managing difficult staff and volunteers
- to learn how to manage a performance interview.