By the end of this module you will:

  • Understand what is meant by the term “Duty of Care”
  • Understand the importance of establishing a good working relationship between trustees and your staff and volunteers
  • Create a number of personnel policies and procedures in order to ensure the good management of staff and volunteers
  • Conduct a recruitment process for staff and volunteers with a degree of confidence
  • Develop induction procedures for staff and volunteers
  • Develop appraisal, supervision and support systems for staff and volunteers
  • Understand the importance of providing time and resources for staff and volunteer training and development
  • Develop contingency plans for when staff leave or go on lengthy sickness breaks.